Medical Secretary

Reference

PRI98249

Location

Beverley House, 527-529 City Road, Edgbaston, Birmingham, B17 8LL

Priory Group Division

Healthcare

Salary

£13,556.40

Hours

20

Vacancy Type

Permanent - Part Time

Job Advert - Division Information

Providing quality, inspiring innovation and  delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health illness to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

Job Advert Location Description

Beverley House is a 24-bedded rehabilitation hospital for women over the age of 18, situated in the heart of the community in Birmingham. 
Patients admitted to Beverley House may be informal or detained under the Mental Health Act with a primary diagnosis of mental illness and personality disorder with complex needs.

Job Advert Role Description

We are looking for an experienced Medical Secretary; who will provide efficient, professional and effective secretarial and administrative support to the Hospital and specifically to the Consultant Psychiatrist/Doctor.
 
This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, GPs and Commissioners regarding specific patient details.

Responsibilities:

• To take minutes of ward round, professionals meetings, 117 meetings.
• Provide exceptional customer service to our patients, ensuring a positive customer experience. 
• Organise diaries and patient appointments directly with RC whilst ensuring the hospital is providing the best possible service to patients.
• Consistent use of CareNotes, paying particular attention to uploading reports and copy documents as appropriate and in line with company policies and SLAs.
• Liaise with Inpatient and Therapy Services regarding admissions, discharges, follow up arrangements and CPA and other multi agency meetings
• Recognise importance of enquiries, issues and callers and apply the appropriate prioritisation to ensure the highest level of service at all times.
• Update patient details and records within Care-Notes promptly, ensuring accuracy of all data input.
• Handle all external and internal enquiries relating to an individual or department, directing queries as appropriate.
• Conducts yourself in a manner consistent with the company behaviours, demonstrating a flexible and helpful manner to all colleagues.
• You will be expected to provide cover and support to the wider Admin Team at site as and when needed

Knowledge / Education / Skills

• Excellent computer and Microsoft office skills and can touch type
• An understanding of medical terminology is required.
• Strong organisational skills, ability to prioritise own workload.
• Detail oriented and excellent attention to detail
• A team worker
• A high level of confidentiality and integrity required.

Benefits:

• Free parking
• Investment in CPD
• Clinical supervision
• Birthday Leave

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your Pre-Employment checks. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Job Description

Medical_Secretary.pdf

Closing Date

31/01/2025