Salesforce Administrator

Reference

PRI98065

Location

Priory Group IT Offices, 2 Monarch Court, The Brooms, Emersons Green, Bristol, BS16 7FH

Priory Group Division

Central Services

Salary

£36,000 per annum

Hours

37.5

Vacancy Type

Permanent - Full Time

Job Advert - Division Information

* Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review *

Priory is the leading independent provider of mental healthcare and adult social care in the UK.

Job Advert Location Description

The Priory Bristol Offices are close the Bristol ring road with easy access to the city centre and the motorway network M32, M4 and M5.  The IT Department  consists of a Helpdesk Support Team (Applications, Technical and Telecoms), an Infrastructure team, Projects team, Development team and Training Team.

Job Overview

You will be working alongside our Salesforce Consultant and Implementation Team to support and improve our Salesforce Platform within our business

Duties include but are not limited to

• Administration and support of our internal and community Salesforce users including roles,
• profiles and permissions etc.
• Must be able to prioritise work independently using relevant escalation channels where appropriate.
• Manage tickets which are assigned or escalated from our Helpdesk
• Participate on project work, such as developing new automation and business logic and join relevant project meetings when required.
• Take an active role in developing and improving use and functionality of Salesforce Platform systems

What we would like from the role holder

• Salesforce Admin Certification – (or working towards)
• Excellent interpersonal communication skills
• Relevant computing qualifications or relevant industry experience (Helpdesk, Computer Science, Business IT, etc.) – Desirable
• Organised, excellent attention to detail and focused on getting things done.
• Demonstrable experience working with the Microsoft suite of products, Excel is a must.
• Desire to learn and bring innovation to existing use of the system

Job Advert Role Description

Knowledge & Skills:

• Salesforce Administrator Certification (or can evidence progress towards certification)
• Excellent interpersonal communication skills
• Relevant computing qualifications or relevant industry experience (Helpdesk, Computer Science, Business IT, etc.) – Desirable
• Organised, excellent attention to detail and focused on getting things done.
• Demonstrable experience working with the Microsoft suite of products, Excel is a must.
• Experience with data analysis, dashboards and reports
• Experience of working within a large organisation within an IT setting
• Ideally working within a similar role supporting day to day use of Salesforce

Working Environment:

• The role will predominantly be remote however applicant must live within commutable distance to Bristol offices for regular team meetings.
• There may be some need to travel to sites or other central service departments.
• Current full UK Driving Licence, covered for business use on own motor vehicle would be advantageous

What we would like to give you:

• 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
• Annual leave entitlement increase based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
• Length of service recognition awards
• Employee Assistance Programme
• Competitive Pension Scheme
• Initial Disclosure Check Cost covered, if applicable to role
• ‘My Possible Self’ App and health-related benefits
• Online discounts and cashback rewards
• Technology scheme (qualifying period)
• Cycle to work scheme (qualifying period)
• ‘Cash for Colleagues’ – Employee referral scheme
• Career Pathways Programme – for development and further qualifications

Please take the time to familiarise yourself with the full job description attached prior to making an application.

We reserve the right to close the vacancy ahead of the closing date, without notice.

Division DBS info

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS.

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Job Description

HR_A01_v04_Job_Description_Salesforce_Administrator_FTE_12_12_24.pdf

Closing Date

18/01/2025