Therapy Services Administrator

Reference

PRI98052

Location

Bristol Park Clinic, 190 Aztec West, Bristol, BS32 4TP

Priory Group Division

Healthcare

Salary

£25,464pa full time salary

Hours

22.5

Vacancy Type

Permanent - Part Time

Job Advert Role Description

This is a role for a Therapy Services Administrator to be based at Bristol Clinic. Our ideal candidate is someone who has experience of working in an administration role. We are looking for someone who is able to answer phone calls in a professional telephone manner, deal with customer queries, signpost and redirect questions.

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development.

The Priory purpose is to make a real and lasting difference for everyone we support through supporting our service users to ‘Live Your Life’. Our values are;

- Striving for excellence

- Putting people first

- Being positive

- Acting with integrity

- Being supportive

The Care Quality Commission rates our services as “good”.

Priory Hospital Bristol and Bristol Park Clinic are two sites offering high-quality outpatient treatment for individuals looking to improve their mental and emotional wellbeing. The Care Quality Commission rates our services as “good”.

Bristol Park Clinic (Aztec West):

Situated in the north of Bristol, near Bradley Stoke and Patchway. It is close to the M4, M5 motorways and the Almondsbury Interchange. The clinic is easily accessible by car, bus, and train, making it a convenient location for both staff and clients.

The post holder will:

- Ensure the reception area is maintain to a clean, tidy and maintained to a professional standard.

- Update patient details within Priory systems, ensuring accuracy of all data input.

- Process specified invoices, investigating and resolving invoicing queries.

- Proactively manage therapy costs, ensuring accurate rates and bill codes are utilised.

Essential criteria

-           Strong Microsoft office skills

-           Excellent customer service skills

Desirable criteria

-           Administrative experience

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your Pre-Employment checks. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Closing Date

27/12/2024