Receptionist & Workforce Coordinator

Reference

PRI96803

Location

Burston House, Rectory Road, Burston, IP22 5TU

Priory Group Division

Healthcare

Salary

£24,840 FTE

Hours

30

Vacancy Type

Permanent - Part Time

Job Advert Role Description

Burston House is located South Norfolk, close to the Suffolk border and in the beautiful Waveney Valley.

The hospital provides specialist care to patients with a learning disability, with mental health needs, behaviours that challenge or offending behaviours. The setting includes low secure beds and an exciting recently opened locked rehabilitation service.

Are you looking for a place where you can be yourself at work?
Are you somebody seeking a variety of shifts to fit around your other commitments?
Are you ready to work in a place where you're valued and appreciated?

Then you're ready to make an impact and ignite your career with us at Priory Burston House!

We're thrilled to announce an exciting opportunity to be a part of our brand-new team at Priory Healthcare Burston House. We're seeking friendly and passionate individuals who are ready to take on a dual role as a Receptionist & Workforce Coordinator.

Receptionist Responsibilities:

•  Be the welcoming face of our facility, greeting guests, patients, suppliers, and staff with warmth and professionalism.

•  Handle incoming calls and direct inquiries efficiently.

•  Manage administrative tasks such as patient transport arrangements and procurement orders.

•  Maintain security protocols including key management and CCTV monitoring.

•  Ensure the reception area remains clean, tidy, and reflects our commitment to excellence.

 

Workforce Coordinator Responsibilities:

•  Collaborate with Ward Managers to ensure optimal staffing levels, planning shifts well in advance.

•  Coordinate with internal employees, bank workers, and agency staff to fill staffing gaps.

•  Take the lead in filling short-term vacancies, prioritising coverage for sickness and other unforeseen circumstances.

•  Manage purchase orders accurately and in a timely manner.

•  Negotiate long-term staffing solutions as needed.

 

To Succeed in These Roles, We're Looking For Someone Who Has:

•  A good standard of education with GCSE or equivalent qualifications in Maths and English.

•  Proficiency in Microsoft Office and other relevant software.

•  Possess exceptional communication skills, both written and verbal.

•  Strong administrative and organisational skills.

•  Someone who is proactive and able to handle time-sensitive situations with ease.

•  Initiative and the ability to work autonomously.

•  A keen eye for detail and a flexible approach to problem-solving.

• The ability to remain equable in a fast-paced, ever-changing environment.

 

Experience Desired:

•  While experience in rota management and healthcare is beneficial, it's not essential as training will be provided.

•  Previous experience in standalone roles and dynamic environments is advantageous.

 

Working Hours:

The role involves working on a rotational basis, including weekdays, weekends, and bank holidays.

Shift times are from 06:30 to 14:00 and 13:30 to 21:00, with a 30-minute break.

Burston House is proud to be the most active site for hosting events and activities for both patients and staff to be involved in. Head to our page Priory Hospital Burston House - Priory to find out more!

Apply now to be a part of our innovative team at Priory Healthcare Burston House.  For more information please contact our friendly and helpful HR Team on 01379 649900 or HRTeamLDS@priorygroup.com 

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your Pre-Employment checks. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Closing Date

31/12/2024