Medical Secretary

Reference

PRI95191

Location

Stockton Hall, The Village, Stockton-on-the-Forest, York, YO32 9UN

Priory Group Division

Healthcare

Salary

£23,840 - £25,840 Depending on Experience

Hours

37.5 hours

Vacancy Type

Permanent - Full Time

Job Advert Role Description

Stockton Hall Hospital is a medium secure 112 bedded unit spanning over 7 wards, caring for people with mental illness, personality disorders and learning disabilities
Our services have produced excellent recovery results for those who stay with us and they are able to progress to low secure or locked rehabilitation if possible. We run a therapeutic programme to help patients to develop coping strategies, increase skills and resilience and enable patients to access the community to maximise their recovery potential.

We are able to support people with:

Complex mental health needs
Behaviours that challenge
Severe and enduring mental health needs
A learning disability
Personality disorders
Autism
Psychosis
Sexual offending behaviour
Substance misuse or forensic addictions

As a core member of the site administration team of Medical Secretaries; you will provide efficient, professional and effective secretarial and administrative support to site and specifically to the full Medical team.

Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.

 

Essential

• Organising the daily patient list and drawing the relevant files

• Ordering office supplies and overseeing the maintenance of office equipment

• Organising meetings and taking minutes

• Responding to queries from patients

• Maintaining accurate and up-to-date patient records

• Managing the travel arrangements in an office

• Sending samples for medical testing, recording the results and updating patients

• Typing letters, clinical reports and transcriptions and updating databases and spreadsheets

• Maintaining total confidentiality of personal and financial data

 

• Excellent customer service skills and the ability to put the needs of patients first

• Knowledge of medical terminology to accurately type out medical reports and other documents

• Computer literacy, including a working knowledge of relevant programs, such as Word and Excel

• The ability to function well in a team to provide effective administrative support

• Excellent organisational skills to ensure that an office runs smoothly

• Ability to maintain strict confidentiality and deal with the public in a sensitive way

• Good spelling and grammar for typing clinical and administrative letters and other correspondence

Desirable 

Knowledge of health-related policies, such as incident reporting and confidentiality, will be advantageous.

 

Experience 

Experience of working with the general public 

Experience of administrative duties 

Experience of working in a health care setting as a medical secretary

Skills

Excellent communication skills (written and oral) 

Strong IT skills including audio typing 

Clear, polite telephone manner 

Competent in the use of Office and Outlook 

Patient electronic systems. Scanning.

Effective time management (Planning & Organising) 

Ability to work as a team member and autonomously 

Good interpersonal skills 

Problem solving & analytical skills 

Ability to follow policy and procedure 

Personal Qualities 

Polite and confident 

Flexible and cooperative 

Motivated 

Forward thinker 

High levels of integrity and loyalty 

Sensitive and empathetic in distressing situations 

Ability to work under pressure 

Flexibility to work outside of core office hours 

Disclosure Barring Service (DBS) check 

If you are successful, you will be expected to complete a full two weeks induction upon starting with us at Priory and these occur on the first two weeks of every month. If you have to work a notice with your current employer, we recommend you do not hand your notice in until we are able to provide a start date to ensure a smooth transition between companies.

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

Priory maintains that vaccination remains our very best line of defence against COVID-19 and believes that our colleagues working with vulnerable individuals have a professional duty to be vaccinated.  As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your application. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Closing Date

30/09/2024