Quality and Compliance Administrator

Reference

PRI95189

Location

Stockton Hall, The Village, Stockton-on-the-Forest, York, YO32 9UN

Priory Group Division

Healthcare

Salary

£23,840

Hours

37.5

Vacancy Type

Permanent - Full Time

Job Advert Role Description

Stockton Hall Hospital is a medium secure 112 bedded unit spanning over 7 wards, caring for people with mental illness, personality disorders and learning disabilities
Our services have produced excellent recovery results for those who stay with us and they are able to progress to low secure or locked rehabilitation if possible. We run a therapeutic programme to help patients to develop coping strategies, increase skills and resilience and enable patients to access the community to maximise their recovery potential.

We are able to support people with:

Complex mental health needs
Behaviours that challenge
Severe and enduring mental health needs
A learning disability
Personality disorders
Autism
Psychosis
Sexual offending behaviour
Substance misuse or forensic addictions

We are looking for a Quality and Compliance Administrator to join the team. 

The role:

Provide administrative support on all aspects of Governance Compliance and Complaints at site. Required to provide efficient, professional and effective administrative and secretarial support to the Hospital Director.

 

 To support a patient safety culture and promote learning from incidents and complaints
 Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, 
ensuring reports are submitted within the given timescales and in accordance with policies
 Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to 
this
 Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist 
in having an agreed set of objectives with SMART measures
 Ensure robust recording, monitoring and tracking of CQC notifications, 24/72hr reports and TIR/SI reviews 
 Co-ordinate responses to patient complaints in accordance with Complaints Policy 
 Ensure these plans are reviewed, escalating concerns where improvement isn’t occurring in a timely way 
 Assist with providing analysis, thematic review and internal benchmarking in collaboration with colleagues and clinical 
networks
 Contribute to the Clinical Audit and Policy development and implementation; this includes embedding of learning, 
implementation of standards and that improvement is sustained
 Ensure that work is collaborative and in accordance with company and divisional values and behaviours at all times
 To assist with ensuring appropriate quality and safety continuous improvement in all areas for the people who use our 
services, so that services are consistent in high quality service delivery, to avoid fluctuations in quality and graduate the 
reduction in support so a self-sustaining culture which leads to better cost and clinical effectiveness is achieved
 Preparing Quality reports as and when required
 Leading on the organisation of the site Clinical Governance meeting.
 Using existing data systems and reports to support the site to improve patient experience and safety. 
 You will be expected to provide cover and support to the wider team and site as and when needed

You will need:

 Experience in a similar role within Healthcare
 Experience of effectively managing diaries and working within tight schedules

 

In return for your expertise and hard work, we offer a wide range of benefits including:

• Competitive benefits package and time off, including enhanced maternity leave
• Extra service annual leave awards
• Career development opportunities – ongoing learning and progress across the Staff Nurse grading is via a distinct career path
• An employee assistance programme
• Supplemented meals/refreshments when on duty
• Free car parking
• Relocation support
• Payment into the pension scheme
• NMC payment in full
• CPD top up
• Donation to a charity of your choice

If you are successful, you will be expected to complete a full two weeks induction upon starting with us at Priory and these occur on the first two weeks of every month. If you have to work a notice with your current employer, we recommend you do not hand your notice in until we are able to provide a start date to ensure a smooth transition between companies.

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your Pre-Employment checks. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Job Description

Quality_Compliance_Administrator_June_2022_2_.pdf

Closing Date

30/09/2024