Clinical Director

Reference

PRI94865

Location

Care First - 1230 Lansdowne Court, Gloucester Business Park, Gloucester, GL3 4AB

Priory Group Division

Healthcare

Salary

£58,870.00 per annum

Hours

37.5

Vacancy Type

Permanent - Full Time

Job Advert - Division Information

Care first is a leading provider of Employee Assistance Programmes. We are proud to part of Priory - the leading independent provider of mental healthcare and adult social care in the UK.

We offer a comprehensive set of services designed to help employers provide a balanced and healthy working environment.       

Job Advert Location Description

As the Clinical Director at Care first, you will play a pivotal role in the delivery of our counselling and specialist services to customer organisations and clients. Reporting to the Care first Operations Director, you are a key member of service’s Senior Leadership Team, collaborating with the Operations Director and wider team to deliver clinically appropriate services, developing and enhancing the services we offer to those we support. This role will be Office based with 1 day working from home. 

Job Advert Role Description

The Clinical Director reports to the Care first Operations Director and is a key member of the Care first Senior Management Team working closely with the senior directors of the organization.

Responsibilties:

• Supports and manages direct reports: Counselling Centre Manager, Clinical Lead, Clinical Referral Manager, Clinical Administration Team Leader, Remote Counsellor Team Lead, Critical Incidents Coordinator, to allow them to operate effectively
• Oversees the delivery of Care first counselling services
• Oversees the training and support of the clinical team to ensure optimum delivery of services
• Leads the Clinical Management Team
• Works in liaison with the Call Forecaster and Real Time Manager to ensure effective staffing
• Liaises with Care first customers to provide consultation and appropriate service responses to meet the customers’ needs
• Ensures measures and processes are in place to check quality standards in service provision
• Oversees Critical Incident responses and management
• Ensures that clinical complaints are suitably investigated and responded to in a professional and timely manner
• Ensures that appropriate professionals are allocated to and support in the delivery of Care first Bespoke Support services in line with customer expectations
• Ensures through robust and effective case management and consultation services, that ethical issues are dealt with according to the BACP Ethical Framework
• Assists in supplying materials to promote Care first business and services during tender processes
• Ensures the highest standards of EAP delivery working in association with the Operations Director.
• Oversee the delivery of service, ensuring adherence to EAPA Standards and that the clinical team follow the appropriate stepped care model, including referrals to Priory for clients requiring CBT or EMDR
• Ensure regular clinical governance takes place with the relevant team members and is documented appropriately.
• Ensue that clear risk management protocols are in place and part of all new clinical staff induction training.

#PriorySenior

Division DBS info

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS.

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Job Description

3._Clinical_Director_FINAL.pdf

Closing Date

30/09/2024