Receptionist

Reference

PRI93961

Location

Priory Hospital Cheadle Royal, 100 Wilmslow Road, Manchester, SK8 3DG

Priory Group Division

Healthcare

Salary

£15,642.90

Hours

25

Vacancy Type

Permanent - Part Time

Job Advert - Division Information

Providing quality, inspiring innovation and  delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health illness to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

Job Advert Role Description

The responsibilities include, but are not limited to:

Administration:

 Complete any administration tasks as required, such as Purchase Orders

 Arrange patient/staff transport when required

 Guest/contractor/supplier sign in documentation

 Ensuring the correct visitor/security paperwork is completed

Front of House:

 Answering phone calls and dealing with any queries that may arise whilst also signposting the caller in the right direction to respective departments

 Booking in visitors, families and professionals visiting the hospital

 Redirecting and handling mail. Assist with deliveries ensuring no risk items

 Ensuring the Reception area is maintained to a clean, tidy and professional standard

Forensic/Secure Services:

 Provide 24 hour cover to manage staff entry and exit from the building

 Issuing and collection of keys to all staff passing through the airlock

 Deliver security training to all staff and inductees

 Undertake scenario testing on escapes, AWOL etc.  Assists in the searching of the grounds

 Check and support section 17 leave and the patients exiting the building.

 Undertake the physical security checks in line with the standards for MSU - requires walk round of the grounds and perimeters

 Undertake key audits twice daily

 Monitors CCTV

Other ADHOC duties:

 Any other ad-hoc duties requested by management or staff, such as:

 Stationary orders

 Organisation of stationary cupboards

 Speaking to third party suppliers in regards to booking in site visits

 Handovers to other Receptionist (if applicable) to ensure correct and up to date information is relayed and passed on at the end of your shift

 Ensuring the correct Risk Assessments have been completed and up to date in the Reception/Front of House area

 Ensuring the correct insurance, CQC and Ofsted (if applicable) certificate are up to date

 Liaising with Wards if any incoming calls coming in that are patient or ward specific

 Ensuring up to date forms and policies are being used within the Reception department

 You will be expected to provide cover and support to the wider team and site as and when needed 

 

What we are looking for in you…

We pride ourselves on being an inclusive employer and embrace a diverse workforce.  We employ people from all walks of life because they embrace our hospitals values;

Putting people first  -  We put the needs of our service users above all else.
Being supportive  -   We support our employees, our service users and their families when they need us most.
Acting with integrity  -  We are honest, transparent and decent. We treat each other with respect.
Being positive  -  We see the best in our service users and each other and we strive to get things done. We never give up and we learn from our mistakes.
Striving for excellence   -   For over 140 years, we have been trusted by our service users with their care. We take this trust seriously and constantly strive to improve the services we provide.

A career with Priory Cheadle Royal not only enables you to manage your own career pathway whilst paying a competitive salary, we also have a range of other benefits such as

Free on site parking
Subsidised meals
Priory Perks discount portal
Wellbeing committee
Comprehensive Induction

We would welcome all applicants.  If you can see yourself joining our team, apply to join now!

 

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

No agencies please

If you forward any CV’s to the Priory Group and you are not on the Priory Group PSL and have not been asked to work on the above role we will accept the CV as a gift.

Job Description

Receptionist.pdf

Closing Date

31/07/2024