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Reference

PRI93817

Location

Remote

Priory Group Division

Central Services

Salary

up to £45,000 per annum with benefit package

Hours

37.5

Vacancy Type

Permanent - Full Time

Job Advert Role Description

* Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review *

Priory is the leading independent provider of mental healthcare and adult social care in the UK.

Job Purpose:

Reporting to the Service development Director, the Salesforce Analyst will be responsible for the development of comprehensive Salesforce reporting dashboards aimed at facilitating the analysis of business performance. These dashboards will serve as critical tools in identifying opportunities for business improvement, recognising potential risks, addressing issues, and spotting emerging trends. Additionally, the role will involve the creation of ad hoc reports tailored to the dynamic needs of the organisation.

Beyond reporting, the Salesforce Analyst will play a crucial role in supporting various business development and marketing activities, including the development of Salesforce email response templates, assisting the marketing team with the analysis of campaign performance through integrated call tracking software, and participating enhancing Marketing Cloud activities. Furthermore, the role encompasses supporting the quality of key stakeholder data within the CRM and undertaking minor development work within Salesforce to bolster business development initiatives. The role will support both b2b and b2c business priorities.

This role is pivotal in ensuring that the organisation leverages Salesforce to its fullest potential, driving informed decision-making and enhancing overall business performance.

Responsibilities include:

  • Develop and maintain Salesforce reporting dashboards to analyse business performance
  • Create ad hoc reports to meet specific organisational needs
  • Identify business improvement opportunities, risks, issues, and trends through data analysis.

Please take the time to familiarise yourself with the full job description attached prior to making an application.

Knowledge:

This role demands a combination of technical expertise, analytical acumen, and effective communication skills to ensure the successful utilisation of Salesforce for business development and marketing activities.

  • Proficient in using Salesforce and related tools for reporting, dashboard creation, and minor development tasks
  • Strong analytical skills with the ability to interpret data and generate actionable insights
  • Excellent problem-solving skills and attention to detail
  • Effective communication skills to collaborate with cross-functional teams and stakeholders
  • Ability to manage multiple tasks and priorities in a dynamic environment
  • Strong organisational and time management skills.
  • Ability to provide training and support to Salesforce users
  • In-depth understanding of Salesforce and its various modules, including Sales Cloud, Service Cloud, and Marketing Cloud
  • Strong knowledge of CRM principles and best practices
  • Understanding of data analysis and business intelligence concepts
  • Knowledge of marketing campaign analysis and call tracking software integration with Salesforce
  • Awareness of data privacy regulations and best practices for data management

Experience:

  • Degree or equivalent in Business Administration, Information Technology, Computer Science, Marketing, or a related field. Alternatively, the candidate should be able to demonstrate experience of the outlined skills in previous roles.
  • Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or Salesforce Certified Platform App Builder are preferable.

Working Environment:

Remote working, with occasional travel to meet business requirements

* The post holder, must hold a full UK Driving Licence and have access to their own car, with business insurance. *

What we would like to give you: 

  • Competitive Salary with Car Allowance
  • 25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
  • Annual leave entitlement increase based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
  • Length of service recognition awards
  • Employee Assistance Programme
  • Competitive Pension Scheme
  • Initial Disclosure Check Cost covered, if applicable to role
  • ‘My Possible Self’ App and health-related benefits
  • Online discounts and cashback rewards
  • Technology scheme (qualifying period)
  • Cycle to work scheme (qualifying period)
  • ‘Cash for Colleagues’ – Employee referral scheme
  • Career Pathways Programme – for development and further qualifications

We reserve the right to close the vacancy ahead of the closing date, without notice.

Division DBS info

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS.

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Job Description

Salesforce_Analyst_JD_June_2024.pdf

Closing Date

24/07/2024