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Priory Hospital Dorking, South Terrace, Harrowlands Park, Dorking, Surrey, RH4 2RA

Priory Group Division






Vacancy Type

Permanent - Full Time

Job Advert - Division Information

Priory Hospital Dorking has a new and exciting opportunity to join our team as Head of Facilities, Quality & Compliance Lead. We are an 18 bedded acute mail hospital providing support in crisis and offers therapeutic engagement during the inpatient stay.  Our Team is committed to providing the highest quality care, supporting patients with a wide range of mental health conditions

To manage and develop Support Services, ensuring that the highest quality services are provided within budget

Manages the maintenance of all the hospital’s assets, including the building, within the Capital Expenditure Budget.

Alongside Hospital Director and Regional Finance Manager, identifies budgetary needs (both operational and capital) and puts together proposals to be sent to MD.

Ensures that functional spends are correctly managed within agreed budgets, as well as identifying and flagging any potential overspends on a weekly basis.

Project manages local capital expenditure, if required, meeting with contractors and ensuring best value.

Lead on site for any building improvements or projects including new builds.

Manage the activities of any contractors on site to ensure all jobs are completed in a timely manner and within budget.

Communicates and implements Priory policies and procedures, ensuring that all regulatory, health & safety and operational standards are adhered to.

Maintain health and safety documentation as delegated within their role, requesting assistance from external contractors as appropriate, together with carrying out local safety checks in line with Priory Group Health and Safety policies

Co-ordinates Health & Safety for the hospital reporting directly to the Hospital Director and feeds back to SMT, Clinical Governance and Health & Safety meetings. 

To support a patient safety culture and promote learning from incidents and complaints

Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies

Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this · Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures

Ensure robust recording, monitoring and tracking of CQC notifications, 24/72hr reports and TIR/SI reviews

Co-ordinate responses to patient complaints in accordance with Complaints Policy

Ensure these plans are reviewed, escalating concerns where improvement isn’t occurring in a timely way

Assist with providing analysis, thematic review and internal benchmarking in collaboration with colleagues and clinical networks

Contribute to the Clinical Audit and Policy development and implementation; this includes embedding of learning, implementation of standards and that improvement is sustained

Ensure that work is collaborative and in accordance with company and divisional values and behaviours at all times

To assist with ensuring appropriate quality and safety continuous improvement in all areas for the people who use our services, so that services are consistent in high quality service delivery, to avoid fluctuations in quality and graduate the reduction in support so a self-sustaining culture which leads to better cost and clinical effectiveness is achieved

Preparing Quality reports as and when required

Leading on the organisation of the site Clinical Governance meeting.

Using existing data systems and reports to support the site to improve patient experience and safety.

You will be expected to provide cover and support to the wider team and site as and when needed



Subsidised Meals and Free  Parking
A World Class Employee Assistance programme
Flexible benefits (including preferential rates and access to schemes such as gym membership, IT, private healthcare)
Shopping discounts
Contributory Pension Scheme
25 Days annual leave + Bank Holidays
Career Development and continuous learning and development.
Full Extensive Training and Induction plan plus opportunities to do further training while in the role.

Closing Date