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Kirklea, 3 Dundonald Road, Kilmarnock, Scotland, KA1 1EQ

Priory Group Division

Adult Care


£12.90 per hour



Vacancy Type

Permanent - Part Time

Job Advert - Division Information

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate.

With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

Job Advert Location Description

To provide the highest standard of person centred support and care to the people who use our
service, maintaining dignity and respect, enabling them to lead as independent lives as possible
and realise their potential. Ensure own actions and behaviour and through the effective
supervision of Support Workers, the service complies with corporate policy and local procedures,
statutory regulations and quality standards.
Key Accountabilities
1. Supervises and supports the delivery of person centred support and care, ensuring that the
people who use our service have any personal needs or requirements met; including personal
care, participation in activities and support with daily living tasks.
2. Supervises support workers in delivery and supports people who use our service in achieving
their outcomes in the way that they choose.
3. Support staff in own team to maintain effective professional relationships with the people who
use the service, their families, colleagues, outside agencies and other professionals referring
any issues to senior staff as appropriate.
4. Acting as a positive role model, provide effective supervision and guidance for own team
contributing to their performance and professional development.
5. Inputs into development of local procedures and supervises staff in own team to ensure all
actions comply with policy and procedure and are in line with regulatory, statutory and
compliance requirements and meet quality standards.
6. To undertake key working responsibility for individual service users, supporting the individual
to plan goals and personal outcomes and ensure that these are comprehensively documented
and reviewed.
7. The role holder should have a flexible and innovative approach to their work and be able to
facilitate and support service users in decision making, promoting choice and involvement at
all times.
8. The role holder should present the service in a positive light and should be proactive in
making suggestions for how to improve the service.

Job Advert Role Description

Knowledge & Skills
NVQ 3 in Health & Social Care or related area or equivalent or higher recognised qualification. N.B.
It is not anticipated that all new recruits to the role will have NVQ 3 qualification, although they
should have a minimum of NVQ 2 and will commence the attainment process within six months of
joining and will have a specific time period in which to qualify to NVQ 3.
Experience of working within a related environment.
Autonomy & Impact
The role requires supervision and support of a number of staff on a shift as well as supporting the
delivery personal support and care plans. The role holder will also make a significant personal
contribution to the overall development of the service ensuring day to day issues and incidents are
appropriately resolved and reported according to policy and procedures referring more complex
and serious matters to senior management as appropriate.
Intelligent Problem Solving
The role involves a combination of well-defined duties with ready access to senior staff, as well as
situations where lone working requires flexibility, resourcefulness and immediate problem solving
and decision-making. The role holder will also balance conflicting priorities presented on shifts,
addressing unpredictable situations and changing requirements of service users and staff.
Responsible for the day-to-day supervision of a team of support staff undertaking similar
duties dealing with immediate operational issues and referring these for follow up to a more
senior manager.
Budgets & equipment
Shift responsibility for petty cash and activities and administration of medication in accordance
with policy and procedure where applicable and as required. Collective responsibility for the
care and security of equipment and consumables on site.
Responsibility for the accuracy, security and confidentiality of service user records
Communication & Interaction
Communication and personal interaction is a key feature of this role and may include the provision
of support to people who use challenging behaviour as a way to communicate their needs and
frustrations or who use alternative communication methods such as pictures and signing systems.
This role also requires participation in and promotion of a team approach at all times, with positive
and constructive working relationships for the benefit of the service user. To contribute both
verbally and in writing to service user reviews and support planning.


Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Job Description