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Burston House, Rectory Road, Burston, IP22 5TU

Priory Group Division



Up to £55k



Vacancy Type

Permanent - Full Time

Job Advert - Division Information

Burston House is located South Norfolk, close to the Suffolk border and in the beautiful Waveney Valley.

The hospital provides specialist care to patients with a learning disability, with mental health needs, behaviours that challenge or offending behaviours. The setting includes low secure beds and an exciting newly opened locked rehabilitation service.

You will join an experienced and well-established MDT, who are highly committed to the service and strive for excellence in clinical care for this vulnerable patient group. Burston House is well regarded by external stakeholders, who consistently praise the team for their patient centred approach and commitment to patient care.

  • The DoCS play a key part in developing and delivering the hospital strategy, providing operational and clinical leadership to the team.
  • Deputises for Hospital Director in their absence.
  •  Overall responsibility for all clinical departments’ performance and governance.
  •  Oversight of site clinical staffing, and ownership of clinical department budgets.
  •  Ensures delivery of the highest level of clinical and therapeutic care together with ensuring compliance with statutory regulations and current legislation, meeting quality standards and delivering against quality performance indicators.
  • Provides leadership, organisation and co-ordination to ensure effective clinical governance.

Job Purpose

Reporting into the Hospital Director, the Director of Clinical Services (DoCS) forms part of the hospital Senior Management Team and is wholly responsible for the clinical services operation (nursing and therapy) within the hospital. The post holder will ensure the highest level of patient care is provided to all patients.    Responsible for the implementation of effective clinical interventions and ensures that treatment is designed to enhance the operation and quality of clinical services and is aligned to best practice.

  • Manages the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment.
  •  Promotes an effective working relationship across the multidisciplinary teams.
  •   Responsible for ensuring that Ward Managers are using the e-Rostering system effectively and are rostering at least 12 weeks in advance.
  •     Accountable for ensuring timely completion and implementation of action plans in respect of regulatory and corporate requirements.
  •   To ensure relevant staff work within the standards and frameworks of professional codes of conduct and to take remedial action as appropriate.
  •  Reviews staffing on a daily basis, ensuring compliance against the staffing ladders and reviews trends, under or over staffing and puts in place actions to remedy.
  •   Responsible for ensuring the staffing models are adhered to in the clinical services team, maintaining safe staffing levels.
  •   Manages and develops a highly skilled and motivated workforce.
  •  Responsible for ensuring that sound recruitment processes and retention plans are in place to drive down turnover and raise engagement.
  • Ensures that all employees have the opportunities to further develop their careers and encourages and supports CPD applications.
  • Ensures effective management of the relationship with Higher Education Institutes to support placements for all learners.
  • Responsible for delivering site career pathways for clinical staff, including talent mapping and succession planning.
  •  Responsible for ensuring that all colleagues receive clinical supervision in accordance with professional guidelines and carries out management supervision as appropriate.
  •   Deliver coaching and training as necessary in relation to developing and improving quality and practice.
  • Ensure site objectives are being met and encouraging a high quality of service.
  •  As part of the Senior Management team will carry out on-call duties as directed by the Hospital Director.
  • Contributes to the development of Priory policies, procedures, processes and initiatives.
  •  Provide line management for the Associate Director of Clinical Services (if within site establishment) and Ward Managers.
  •  You will be expected to provide cover and support to the wider team and site as and when needed

Knowledge / Education / Skills

  • Must be registered with either NMC or HCPC – needs of the service will dictate if there is a preference
  • A detailed understanding of statutory regulations is essential.
  •   Passionate about providing high quality care and continuous improvement
  •   Demonstrated leadership and decision making skills essential.
  •   Forward thinking, proactive and creative
  • The ability to deal with multiple issues simultaneously in a highly dynamic environment.
  •  High levels of integrity and boundaries. 

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

Priory maintains that vaccination remains our very best line of defence against COVID-19 and believes that our colleagues working with vulnerable individuals have a professional duty to be vaccinated.  As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your application. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Closing Date