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Priory Hospital Roehampton, Priory Lane, Roehampton, SW15 5JJ

Priory Group Division



£26,840.00 per annum


37.5 hours per week

Vacancy Type

Permanent - Full Time

Job Advert - Division Information


Knowing that you’re making a difference to people’s lives is rewarding in itself. But our many roles offer much more than that. As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do.

Job Advert Location Description

Private Mental Health Hospital - Acute/Addictions/CAMHS/Eating disorders

Job Advert Role Description

We are looking for an experienced individual to provide a comprehensive secretarial service to two consultants.

Day to day duties will include, but are not limited to:


  • Providing efficient and effective secretarial support to an individual/or multiple part-time consultant(s), or a department, including proof reading of typed letters, telephone enquiries, diary management, meeting and greeting patients and other administrative tasks as appropriate including carenotes, salesforce, and Income Processing – patient billing.
  • Recognising the level of importance of particular enquiries, issues, or callers and applying the appropriate prioritisation to ensure the highest level of service.
  • Ensuring that all documentation is correctly filed, in order that financial, regulatory, and other auditors can be satisfied via the efficient recovery of key documents of initial entry.
  • Updates patient details within Priory database systems (Carenotes/Salesforce/Income Processing), ensuring accuracy of all data input.
  • Handling of all external and internal enquiries relating to the individual or department, directing queries as appropriate.
  • Organising and prioritising own work within established procedures but refers more complex issues to department manager.
  • Where required, medical secretaries are to provide onsite administrative support for visiting consultants which will include Carenotes updates and salesforce referral management.
  • Supporting the appointed Medical Records secretary to undertake Subject Access Requests (SARs) in a timely manner.
  • Provide relief cover of fellow team members during annual leave/sickness.
  • As part of the role, a medical secretary will be required to follow site archiving processes.
  • All Medical secretaries will need to work within a paperless environment.


Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

No agencies please

If you forward any CV’s to the Priory Group and you are not on the Priory Group PSL and have not been asked to work on the above role we will accept the CV as a gift.

Job Description


Closing Date