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Lombard, Anchor Corner, Little Ellingham, Attleborough, Norfolk, NR17 1JY

Priory Group Division



£12,181.33 (FTE £22,840)



Vacancy Type

Permanent - Part Time

Job Advert - Division Information




Job Advert Location Description

Lombard House is a specialist learning disability rehabilitation unit which provides nine beds for males with a history of offending/challenging behaviour, who have learning disabilities and other conditions including autistic spectrum disorders (ASDs), personality disorders and mental illnesses


Job Advert Role Description

Reporting to the House Manager, the post holder is responsible for providing a comprehensive reception and administrative service to patients, visitors and ward staff to ensure the smooth day-to-day running of the ward area. The role is an important part of the administrative team within the hospital and involves

Meet and greet visitors to the house
Provide a prompt and efficient telephone response service on the ward
Ensure that all communication is within the boundaries of patient confidentiality, and seek guidance when unsure
Ensure the ward administration systems are in place, to support the clinical team
Prepare patient admission packs
Record patient admissions and discharges on the relevant IT systems
Arrange sick certificates for patients on admission and throughout their stay as required
Obtain patient records from other hospitals as required.
Communicate with the Admissions team, Bed manager, Medical Secretaries and other colleagues regarding bed availability and related matters
Document information in accordance with Record keeping and GDPR standards
Order stationary and food supplies for the ward
Sort and process incoming and outgoing mail on the ward
Book patient transport as required
In liaison with site reception, provide a room booking service for the ward
Undertake photocopying, filing and archiving services
To maintain patient confidentiality in accordance with the Data Protection Act – Update with GDPR& Priory Group policy.
Manage ward petty cash, ensuring all is accounted for at all times, providing weekly top up.
Manage patients monies, ensuring a weekly top up is provided.

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

Priory maintains that vaccination remains our very best line of defence against COVID-19 and believes that our colleagues working with vulnerable individuals have a professional duty to be vaccinated.  As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your application. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Closing Date