Secure Receptionist

Reference

PRI81680

Location

Stockton Hall, The Village, Stockton-on-the-Forest, York, YO32 9UN

Priory Group Division

Healthcare

Vacancy Type

Permanent - Full Time

Salary

£20374.88

Hours

37.5

Job Advert Role Description

Priory Group is one of the UK’s leading providers of independent specialist secure and step-down care across the UK.

Located in the historic city of York, Stockton Hall Hospital is a medium secure 112 bedded unit spanning over 7 wards, caring for people with mental illness, personality disorders and learning disabilities.

Our benefits:

• 25 days annual leave pro rata (excluding bank holidays)
• A Group Personal Pension Plan (GPPP)
• Employee Assistance Programme
• Supplemented meals and parking on site whilst on duty  

More about the role of Secure Receptionist

To deliver an efficient and high quality security service within a Medium Secure Hospital in line with the National Specification.

The role requires good working relationships with all hospital staff, patients and visitors    with a keen focus on maintaining patient and site security and safety.

 The responsibilities include, but are not limited to:

• Overseeing the daily security procedures within the secure reception which includes the monitoring the safety of the keys issued to staff.
• Checking the correct visitor/security paperwork is in place and appropriate to allow entry to the site
• Provide 24 hour cover to manage staff entry and exit from the building
• To promote relational and physical security amongst the workforce to ensure compliance
• Arrange patient/staff transport when required
• Responding to phone calls and dealing with any queries that may arise whilst also signposting the caller in the right direction to respective departments
• Booking in visitors, families and professionals visiting the hospital
• Receive mail and deliveries ensuring no banned or restricted items enter into the hospital
• Ensuring the Reception area is maintained to a clean, tidy and professional standard
• Completing the routine audit and checks to ensure compliance with all aspects of physical security
• Support the Security Manager in the delivery of security training to all staff
• Support the teams in any planned or reactive security scenarios
• Assists in monitoring the grounds undertaking relevant checks
• Check and support section 17 leave and the patients exiting the building.
• Undertake the physical security checks in line with the standards for MSU - requires walk round of the grounds and perimeters
• Monitoring of all alarm systems and potential threat
• Monitors CCTV and support the manager in any security related incident that takes place at site
• Ensuring the correct Risk Assessments have been completed and up to date in the Reception/Front of House area
• Supporting the nursing staff with escorting of patients with leave into community activities

Apply today to hear from one of our team.

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services, Priory promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes and supported living services, we are making a real and lasting difference to the lives of the people we support.

Priory maintains that vaccination remains our very best line of defence against COVID-19 and believes that our colleagues working with vulnerable individuals have a professional duty to be vaccinated.  As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your application. Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Closing Date

29/09/2023