Quality / Compliance Administrator

Reference

PRI75222

Location

Priory Hospital Chelmsford, Stump Lane, Springfield, Essex, CM1 7SJ

Priory Group Division

Healthcare

Vacancy Type

Permanent - Full Time

Salary

Up to £25,000 dependent on experience

Hours

37.5

Job Advert - Division Information

Situated within three acres of landscaped grounds, Priory Hospital Chelmsford is an independent hospital that specialises in the treatment and management of adults and adolescents with a range of mental health problems.  There is a highly experienced team of mental health professionals and support staff, which include consultant psychiatrists, psychologists, nurses and therapists.

 

The hospital offers calming and recovery focused residential treatment for up to 60 service users, as well as day care and outpatient services, including separate facilities for young people.

 

We provide expert treatment for the following services:

•             Eating disorders

•             Child and Adolescent Mental Health

•             Addiction services

 

Our highly experienced multidisciplinary team deliver personalised treatment programmes alongside the use of a wide range of therapies.

 

Job Advert Location Description

Required to provide efficient, professional and effective administrative and secretarial support to the Quality Director of Clinical Services.

• To support a patient safety culture and promote learning from incidents and complaints.
• Support with investigations and reviews, including Serious incidents, thematic reviews, whistleblowing and complaints, providing reports within the given timescales and in accordance with policies.
• Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this.
• Work with Quality Director of Clinical Services to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures.
• Ensure these plans are reviewed, escalating concerns where improvement isn’t occurring in a timely way.
• Assist with Providing analysis, thematic review and internal benchmarking in collaboration with colleagues and clinical networks.
• Contribute to the Clinical Audit and Policy development and implementation; this includes embedding of learning, implementation of standards and that improvement is sustained.
• Ensure that work is collaborative and in accordance with company and divisional values and behaviours at all times.
• To assist with ensuring appropriate quality and safety continuous improvement in all areas for the people who use our services, so that services are consistent in high quality service delivery, to avoid fluctuations in quality and graduate the reduction in support so a self-sustaining culture which leads to better cost and clinical effectiveness is achieved.
• Develop, manage and maintain strong working relationships with both internal and external stakeholders.
• Act as an advocate for service users and carers in strategic business planning and service development as well as contributing to the overall company aims.
• Undertake specific pieces of work, as agreed with the Director of Quality or Group Director of Nursing.

Closing Date

31/03/2023