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Priory Hospital Norwich, Ellingham Road, Attleborough, Norfolk NR17 1AE

Priory Group Division


Vacancy Type

Permanent - Full Time


£9.90 per hour



Job Advert Role Description

We are seeking a motivated individual to provide comprehensive administration service to patients, visitors and ward staff. Successful candidate will have excellent standard of written and spoken English, will have IT competence, will be organised and customer focused. Experience in an administrative function previously ideally in a similar setting, but not essential.

Responsibilities will include but are not limited to:

  • Meet and greet visitors to the ward
  • Provide a prompt and efficient telephone response service on the ward
  •  Ensure the ward administration systems are in place, to support the clinical team
  • Prepare patient admission packs
  • Record patient admissions and discharges on the relevant IT systems • Obtain patient records from other hospitals as required • Communicate with the Admissions team, Bed manager, Medical Secretaries and other colleagues regarding bed availability and related matters
  • Document information in accordance with Record keeping and GDPR standards
  • Sort and process incoming and outgoing mail on the ward • Book patient transport as required
  • Undertake photocopying, filing and archiving services
  • Ensure that all necessary funding is in place for the duration of the individual's care

In return for your expertise and hard work, we offer a wide range of benefits including:

  • Competitive salary
  • 25 days’ annual leave plus 8 bank holidays increasing to 30 days plus bank holidays with length of service
  • Extra Service Annual leave awards
  • Career development
  • An employee assistance programme
  • Free meals/refreshments when on duty
  • Free car parking
  • Donation to a charity of their choice
  • DBS paid for by the Priory Group

About Priory Norwich: 

 In last 2 years we have invested heavily in Priory Hospital Norwich in order to revitalise or service and ensure that we put our patients at the centre of everything we do. We are currently in the process of a phased opening and are looking for candidates who are committed to being a part of our long term journey. We are a busy acute unit aiming to offer a high standard of care and deliver great outcomes for patients.


Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services to adults and young people, Priory Group promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes, education facilities and supported living services, we are making a real and lasting difference to the lives of the people we support.

Priory maintains that vaccination remains our very best line of defence against COVID-19 and believes that our colleagues working with vulnerable individuals have a professional duty to be vaccinated.  As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your application.  Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS check.

Closing Date