Deputy Manager

Reference

PRI100820

Location

41 Harley Street, Marylebone, London, W1G 8QH

Priory Group Division

Healthcare

Salary

£30,000

Hours

37.5 hours per week

Vacancy Type

Permanent - Full Time

Job Advert Role Description

Reporting to the Centre Manager, the Deputy Manager oversees the administration team, ensuring smooth, efficient operations across all administrative functions, including diary management, billing, patient records, and reception services.

Key Responsibilities:

• Manage diary scheduling, appointments, and room coordination
• Oversee referrals, waiting lists, and maintain Salesforce records
• Handle patient records, billing, financial tracking, and complaints
• Lead and support the admin team, including training and onboarding
• Ensure reception is always covered and maintain front-of-house standards
• Liaise with clients, manage correspondence, and support therapy staff
• Maintain compliance with data, audit, and company procedures
• Monitor feedback and support service promotion efforts

Requirements:

• Minimum 1 year in a customer-facing admin role
• Prior team management experience is essential
• Knowledge of healthcare environments
• Strong communication, IT, and organisational skills
• GCSEs (A-C) or equivalent, with good office software proficiency

This is a dynamic role ideal for someone with excellent people and operational skills, committed to delivering high-quality support in a healthcare setting.

#prioryHCNon

Division DBS info

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

Job Description

WBC_Deputy_Manager_Job_Description.2.docx

Closing Date

08/06/2025